BIG BUSINESS AT IT'S BEST.
I took some clients out to dinner last week, and I noticed a
spoon in the
shirt pocket of out waiter as he handed us the menus. It seemed a
little odd,
but I dismissed it as a random thing, Until our busboy came with
water &
tableware; he, too, sported a spoon in his breast-pocket. I
looked around the
room, and all the waiters, waitresses, busboys, etc. had spoons
in their
pockets. When our waiter returned to take our order, I just had
to ask, "Why
the spoons?"
"well," he explained, "our parent company
recently hired some efficiency
experts to review all our procedures, and after months of
statistical
analyses, they concluded that our patrons drop spoons on the
floor 73% more
often than any other untensil at a frequency of 3 spoons per hour
per
klworkstation. By preparing all our workers for this contingency
in advance,
we can cut our trips to the kitchen down and save time... nearly
1.5 extra
man hours per shift." Just as he concluded, a
"ch-ching" came from the table
behind him, and he quickly replaced a fallen spoon with the one
from his
pocket. "Ill grab another spoon the next time I'm in the
kitchen instead of
making a special trip," he proudly explained. I was
impressed. "Thanks. I
had to ask."
"No problem," he answered, then he continued to take
our orders. As the
members of my dinner party took their turns, my eyes darted back
& forth from
each person ordering and my menu. That's when, out of the corner
of my eye, I
spotted a thin black thread protruding from our waiter's fly.
Again, I
dismissed it; yet I had to scan the room and, sure enough, there
were other
waiters & busboys with strings hanging out of their trousers.
My curiosity
overrode discretion at this point, so before I could leave I had
to ask.
"Excuse me, but...uh...why, or what...about that
string?"
"Oh, yeah" he began in a quieter tone. "Not
many people are that observant.
That same efficiency group found we could save time in the Men's
room, too"
"How's that?"
You see, by tying a string to the end of our, eh, SELVES, WE
CAN PULL IT OUT
AT THE URINALS LITERALLY HANDS-FREE and thereby eliminate the
need to wash
our hands, cutting time spent in the restroom by over 93%!
"Oh, that makes sence," I said, thinking thru the
process. "Hey,
wait-a-minute. If the string helps you pull it out, how do you
get it back
in?" "Well," he whispered, "I don't know
about the other guys; but I use my
spoon."
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